FAQs
Some questions we’ve been asked over 23 years…Please give us a call (780) 473-4600 if you have any others.
Frequently Asked Web Design and Digital Marketing Questions
How long has your company been around?
Since the “Dial-Up” days of the internet, Digital Tea has been custom designing and developing websites and applications for over 21 years. Not to sound like a broken record, but leverage our experience to give you an advantage over your competitors. We’ve seen a lot, fixed a lot, and created a lot!
How much does a website cost?
Buying a website is like buying a car. We have lots of “economy class” models, a ton of “luxury” models, and everything in between. Did you want a sunroof or chrome rims on your new ride?… You get the point.
What services do you offer?
If you can dream it, we can build it.
With high-speed internet and the availability of new-age programming languages, our development possibilities are limitless.We offer website design, mobile website design, graphic and logo design, marketing materials, tradeshow banner design, and custom software programming. We also offer search engine optimization (SEO) and social media management services.
Do you guys do e-commerce stuff?
Yes, we do!
Apart from our years of experience in this area, we also have a variety of e-commerce solutions for online businesses big and small. Whether you simply wish to collect payment for online registration for a course or event, or are looking to set up a massive online store to sell products and process payments, we can help.
Do you use contractors?
While some of our competitors call them “satellite” offices, we simply don’t believe in outsourcing any of our services to outside vendors or contractors.
All of our services are completed in-house by our highly trained and experienced team of developers, designers and programmers. This ensures we keep communication clear, project time-lines efficient and reduce overall project costs.
We all know how frustrating it can be when you are sent to a call center – that’s why when you call our office you will be talking to a local human being.
Do you use templates or open-source programs (WordPress) in your designs?
Digital Tea delivers custom designed websites that can work with a multitude of different platforms. This allows us to work with you to precisely realize the vision you have for your new website and its functionality, while working with most open-source options.
In order to decrease a project cost, we can use a template for your website design. We can work with you to select the appropriate template and give you an idea on the most advantageous design changes.
With Digital Tea, your options are wide open and we’ll work with you to give you the best looking, most cost effective solution.
What kinds of Content Management Systems (CMS) do you offer?
More customized solutions can be integrated into your website allowing you to securely manage content easily, on the fly, 24/7 from any computer.
My existing website is outdated and in need of a facelift, can you help?
We also take into account the search engine aspects and will handle the setup of appropriate redirects to your new website in order to ensure your Google and other search listings don’t drop in the rankings.
Do you offer hosting?
You can sleep soundly knowing we are protecting your data and your image. Hosting packages are available for websites, databases, and email.
Do you guys build mobile websites and apps?
Yes, we develop for mobile devices – all of our websites are designed with responsiveness in mind.
Responsive design allows the website to look great on all platforms: mobile, tablet or desktop.
With our experienced team of programmers, we are able to create the specialized application you are looking for. Whether it’s a mobile version of your website or a web app to streamline your business operations, we can help.